I’m looking for advice concerning supplier payments. We are using a tool that checks all invoices against PO and goods' receipt. However, when discrepancies are found, I have to go through long communications with the supplier who requested the wrong payment amount. The typos and duplicates are quick to agree on, but when prices and terms don’t match because we are referencing different versions of the contract, it’s not that easy. What practices do you use to avoid that? How can we influence suppliers to keep their data up to date? Right now it just feels like it would have been cheaper to pay by the old price than go through this mess...
