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Any tips on cloud ERP latency issues & solutions?

Asked on May 9, 2013

Working with a cloud ERP platform, does one experience slowness or latency issues? If so, how often and what can be done about it?

This question was asked by an attendee during the Proformative webinar “Best in Class Finance: How to Improve Controls, Achieve Compliance Efficiency and Streamline Reporting in the Cloud” which took place on March 26, 2013. Join the discussion and add your insights below.

Answers

Len Green Performance Improvement Consultant and ERP Strategist • April 5, 2013

See my response re Performance testing at https://www.proformative.com/questions/erp-implementation-pitfalls-failures-and-best-practices-webinar-video-webinar

Also, ask your networking specialist:
1. latency may be caused by your concurrent user activity on the system, your PC specs, WAN/router/firewall, internet performance, SaaS vendor data center environment
2. what is your home/remote internet connection like? DSL or T1/T3 or Cable?

Some are controllable, some are not.
You should be able to get metrics from the SaaS vendor on their data center metrics to help assess where latency problems may exist.

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