What are the 5 most crucial elements that the vendor must meet in order for you to engage them?
You're at the point of selecting an ERP VAR...
Answers
1. Service after the sale.
2. Functionality.
3. Price.
4. Stability of software.
5. Financial stability of service providers.
Wayne-have you demo'd/evaluated the software already and are looking to engage them to implement?
1
Ron,
Selecting the software and selecting the Vendor (Implementation) is not necessarily exclusive; or is it?
1. Can the software meet my more unusual requirements. Basics like AP, AR, GL won't be a problem but do you have requirements in other areas like flow of sales orders, inventory, purchasing that might be less straightforward?
2. Cost &
3. Is the software the right size/fit for my company and can it handle future needs?
4. Total cost of ownership
5. Ease of use
The vendor selection can often be two part- which vendor is the software publisher (licensor) and which vendor implements and supports (the integrator/VAR). This happens is many markets. That said:
1. Functional fit of the software (supports your processes, is easy to use/adopt)
2.
3. Support (proven references about product reliability, service response, ease of upgrades,
4. Implementation capability (proven references on VAR staff skills, domain and industry knowledge)
5. Long term value - cost of acquiring, implementing, migrating, training and ongoing support and the benefits to be gained vs the other solution.
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