Anyone have experience with Expensewatch T&E, Purchasing, and Invoicing products? We are a young, fast growing organization with limited means of tracking purchasing to this point. We would like to establish more control and have narrowed our choices down to a couple of vendors with Expensewatch.com in the lead. We are impressed with the what we've seen so far in the demo, and the price is right, but would like to get some feedback from anyone who has used this product before. How would you rate your level of satisfaction with support, ease of use, and integration with your
Thanks in advance for any contribution provided.
Expensewatch.com Automated T&E, Procurement and Invoice Manager
Answers
We used the Expensewatch T&E product for a couple of years and we were very happy with it. That said you need to look at exactly what you want and/or require. There was a lot of the Expensewatch product we were not using, but paying for. Also you note that you are a fast growing company, so you need to determine if you will be adding a lot of additional licenses as your company grows, as that can add to the annual costs quickly. We recenly changed to Aestiva which similarly had a strong workflow/routing/approval element, but had the advantage of a one time only charge for the product, which in our case was about the same as our annual licensing fees, as we had added a large number of users over the period.
In the past, I have used Expensewatch T&E. The functionality was good - control over approval matrix, scanned receipts and account coding. We initially used the
The people there and the support they offered was great. I have been to their offices and was surprised how big of a deal they treated us as.
One thing, the list price is bogus. We were regularly seeing 40-60% off list while only running 1 year contracts. Generally, this was reduced off of the 3 year rate. So, much like everything else, they are negotiable. With other similar providers, it seems 40% off published is sort of the norm (like Salesforce as well). I had considered Concur (which ADP relabels) as well as the American Express product, but found they were not price competitive.
On the procurement side, I never used the product - but they definitely tried to sell it to me.
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