Opening it up - - There is a ton of stuff going on in FAO/BPO, predictions of new growth over the next couple of years in FAO is large - - technology, location shifts, BPO 2.0 are all in the news.
This is an open forum where hopefully we can opernly discuss the wide topics associated with outsourcing and FAO - - all views welcome, all references to resources and points of view welcome. Thanks
Opening It Up
Answers
Here is a favorite blog site for BPO & FAO... timely and some fun as well - interviews with top knowledge experts as well:
http://www.horsesforsources.com/
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