I run a boutique software business and one challenging area that I am dealing with is how to separate the professional services from the software solution from a monetary perspective. In a nut shell, we have in depth knowledge of the industry we serve and much of our time during the scoping and requirements engagement as well as during the implementation phase of our software solution (Sold at a Fixed Price due to competitive reasons) is educating the client on their workflow as well as other best practices and inevitably we lose money on the implementation and professional
Professional Services vs. Software Licensing
Answers
Anon
Contact me offline and I will introduce you a former colleague now running the ops side of a software company.
Happy to help. 847-400-9328
Regards
Len
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Technology