Background for my company: I am with a Professional Service firm and we have outgrown our time and billing software. As we started our search I've discovered most of the new PSA don't have AR/Invoicing therefore we will need to add all our billing mangers to the
What accounting packages integrate well with Salesforce's CRM?
Answers
Hi Shannon,
Thanks for all the detail.
Giving the fact you are using a Cloud solution for CRM, you will get the cleanest integration results with a cloud accounting system. The leading cloud financials system is NetSuite, and it can definitely handle the various requirements you have listed (AR/Invoicing, Time and expense, project accounting, and intercompany transactions, financial consolidation and reporting, built-in workflow engine and customization platform, Salesforce integration, etc).
NetSuite has a strong Salesforce.com integration. I would recommend you look in to Celigo although Boomi and others also offer them.
https://forms.netsuite.com/app/site/hosting/scriptlet.nl?script=232&deploy=1&compid=NLCORP&h=10c39fdab870d76b741c&custpage_published_solution_id=35&custpage_directory_solution_id=70
Rob
I found these two
"Salesforce CRM and PSA Integration:"
https://www.proformative.com/whitepapers/salesforce-crm-psa-integration
and...
"CRM: Improve Adoption, Improve Revenue"
https://www.proformative.com/whitepapers/crm-improve-adoption-improve-revenue
That should give you some actionable ideas.
Best... Sarah
can't comment on anything else, but NetSuite expenses are worse than spreadsheet, IMHO. it couldn't even sort expense line items by dates
Hi Shannon,
I believe your concerns in wanting to find a Financial
http://appexchange.salesforce.com/listingDetail?listingId=a0N300000016bWPEAY
I'd be happy to discuss personally with you live.
Kathy
Hi Shannon: The SMB I work with implemented Financialforce (FF) in Q1 of last year. We set it up over a weekend and then ran parallel with the legacy system for 3 months before switching over completely. They've never looked back. I've been working with FF since before it was "Financialforce" - back when they were still "Coda2Go" in 2009! I implemented the app then for a client and integrated it with custom objects built out to manage their business. I've been recommending it to Salesforce customers who want to leverage SF ever since. FF has continued to add features and functionality and is pretty powerful. They are rolling out some reporting capabilities next month that rival anything I've ever used in any other ERP like SAP, JDEdwards, Oracle, MAS200/500. (Believe me, I've used and/or implemented them all!) But the biggest "game-changer" for accounting and the whole company has been the use of 2 native SF features: Chatter and work flow rules. Accounting is able to deeply integrate with
http://portal.sliderocket.com/AUSPG/SMB-W2W-Contest-RSI-Relo-and-RITAForce
so FF will integrate seamlessly with the operations application to provide the costs that operations needs to bill services, and sales invoices will get posted to the general ledger once sent from the operations team. FF also has a PSA app that I'm not familiar with, but I'm wondering if you have had a chance to demo that yet? In any case, please feel free to contact me directly at [email protected] if you want to speak with me further about FF. Happy New Year! Lynne
Oops, one other thing. I forgot to address the multi-company issue. The SMB DOES have two separate companies. The same chart of accounts is shared by both however, certain GL accounts are only used by one or the other. It does happen that expenses for one company are paid by another, or an invoice is created in one company when it should have been done in the other. So intercompany accounts are used to correct and record amounts to the correct company. Multi-companies and multi-currencies are definitely supported and used in FF. I just wanted to address that requirement as well. Lynne