I am looking to get some idea about the best practice for the financial
Tools to automate the process to charge, collect and renew subscription fees for a small consumer su
Answers
they have an inexpensive way to handle billing for recurring revenues, even if you offer multiple products and up/down grade among the various product levels.
There is a group of companies that do this sort of thing. Google "subscription billing" or the like. Zuora is one that I have heard of before. You essentially integrate your customer management system with theirs (or use their system altogether) and their system manages the recurring billing transactions for you and shovels the data into your
The things to look for are the same as with any vendor you integrate with: who are their customers, how long have they been around, how easy/not will the integration be, what kind of reporting and controls do they have available and, if you are using them as a processor, what are their fees, etc. Your engineering dept will want to be in on the integration discussion.