What performance metrics / key performance indicators do you use to help monitor and manage operational quality for receiving, in-process and final inspection within your manufacturing environment?
Answers
Anon
Can you expand a little on this, e.g.
-what key pains are you facing/questions trying to answer
-do you follow any ISO/GMP standards
Thanks
Len
Agreed, Len. What are you manufacturing? The thing to remember about KPI's is that they are really customized to the context for which they're being applied. There are several models for creating proper KPIs. You may want to read "How to Measure Anything" by Douglas W Hubbard. Also, Ron Person published an excellent book for those using
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